Concepedia

Referral Dynamics

Referral Dynamics is a theoretical framework within growth analytics that specifies the mechanisms and patterns by which existing users or customers influence the acquisition of new users through incentivized or organic advocacy behaviors.

45

Publications

2.5K

Citations

164

Authors

91

Institutions

Publications per year

2017–2026

13

Parents

Publications

45

The Effect of Relational Constructs on Customer Referrals and Number of Services Purchased from a Multiservice Provider: Does Age of Relationship Matter?

Peter C. Verhoef, Philip Hans Franses, Janny Hoekstra · Journal of the Academy of Marketing Science · 2002 · 714 citations · Full text

, , +12

Referral Programs and Customer Value

Philipp Schmitt, Bernd Skiera, Christophe Van den Bulte · Journal of Marketing · 2010 · 286 citations · Full text

, , +15

Referral Programs and Customer Value

Philipp Schmitt, Bernd Skiera, Christophe Van den Bulte · Journal of Marketing · 2011 · 240 citations

, , +15

The Effect of Relational Constructs on Customer Referrals and Number of Services Purchased From a Multiservice Provider: Does Age of Relationship Matter?

Peter C. Verhoef, Philip Hans Franses, Janny Hoekstra · Journal of the Academy of Marketing Science · 2002 · 105 citations

, , +12

Doctors' perceptions of pressure from patients for referral.

David Armstrong, John Fry, Pauline Armstrong · BMJ · 1991 · 98 citations · Full text

, , +12

1–5 of 45

Authors

164

  1. PY
    Pınar Yolum

    Boğaziçi University, Türkiye

    2 publications · 66 citations

    2

    h-index

  2. PC
    Peter C. Verhoef

    University of Groningen, Netherlands

    2 publications · 819 citations

    2

    h-index

  3. BS
    Bernd Skiera

    Goethe University Frankfurt, Germany

    2 publications · 526 citations

    2

    h-index

  4. CV
    Christophe Van den Bulte

    University of Pennsylvania, United States

    2 publications · 526 citations

    2

    h-index

  5. MP
    Munindar P. Singh

    North Carolina State University, United States

    2 publications · 66 citations

    2

    h-index

1–5 of 164

Institutions

91

  1. University of Pennsylvania

    Philadelphia, United States

    3 h-index

    10 publications

    686 citations

  2. Erasmus University Rotterdam

    Rotterdam, The Netherlands

    3 h-index

    5 publications

    1.7K citations

  3. North Carolina State University

    Raleigh, United States

    2 h-index

    4 publications

    132 citations

  4. McGill University

    Montreal, Canada

    2 h-index

    2 publications

    34 citations

  5. University of Groningen

    Groningen, The Netherlands

    2 h-index

    2 publications

    819 citations

  6. King's College London

    London, United Kingdom

    2 h-index

    5 publications

    198 citations

  7. University of Warwick

    Coventry, United Kingdom

    2 h-index

    3 publications

    65 citations

  8. Goethe University Frankfurt

    Frankfurt am Main, Germany

    2 h-index

    2 publications

    526 citations

1–8 of 91

Venues

  1. Journal of the Academy of Marketing Science

    2 publications · 819 citations

    2

    h-index

  2. Journal of Marketing

    JM · 2 publications · 526 citations

    2

    h-index

  3. BMJ

    2 publications · 143 citations

    2

    h-index

  4. International Journal of Research in Marketing

    IJRM · 2 publications · 40 citations

    2

    h-index

  5. British Journal of General Practice

    BJGP · 2 publications · 85 citations

    2

    h-index

1–5