Performance Support Systems

Performance Support System is a systematic intervention tool designed to provide immediate, context-specific assistance to enhance user performance by reducing the need for prior training or extensive knowledge recall.

128

Publications

4.1K

Citations

289

Authors

161

Institutions

Publications per year

2017–2026

Variants

Performance Support System

Parents

Instructional Design

Children

Embedded Learning SupportHuman-performance TechnologyJob AidsJust-in-time LearningMobile Performance SupportOn-demand Learning ResourcesPerformance Support IntegrationPerformance-centered Instructional DesignUser Support SystemsWorkflow Learning

Publications

128

The Minimal Manual

John M. Carroll, Penny L. Smith-Kerker, James K. Ford et al. · Human-Computer Interaction · 1987 · 226 citations

Engineering, Knowledge Management, Systems Engineering +17

Electronic performance support systems

Olivier Fischer, Richard L. Van Horn · Communications of the ACM · 1997 · 170 citations · Full text

Engineering, Systems Engineering, Visualization +17

From experience: applying performance support technology in the fuzzy front end

Mitzi M. Montoya‐Weiss · Journal of Product Innovation Management · 2000 · 153 citations

Management, Performance Management, Decision Support Systems +15

GPT-4 assistance for improvement of physician performance on patient care tasks: a randomized controlled trial

Ethan Goh, Robert J. Gallo, Eric Strong et al. · Nature Medicine · 2025 · 134 citations · Full text

Health Professions, Family Medicine, Clinical Medicine +12

Performance Support Engineering: An Emerging Development Methodology for Enabling Organizational Learning

Barry Raybould · Performance Improvement Quarterly · 2008 · 110 citations

Management, Knowledge Management, Organization Studies +13

1–5 of 128

Authors

289

GG
Gloria Gery
Gerber Technology (United States), United States
6 publications · 176 citations
6
h-index
FN
Frank Nguyen
Arizona State University, United States
5 publications · 92 citations
5
h-index
BR
Barry Raybould
Topcon (Netherlands), Netherlands
4 publications · 187 citations
4
h-index
GF
Gail Fitzgerald
University of Missouri, United States
3 publications · 48 citations
3
h-index
TB
Theo Bastiaens
Open University of the Netherlands, Netherlands
3 publications · 44 citations
3
h-index

1–5 of 289

Institutions

161

1–8 of 161

Venues

Performance Improvement Quarterly
PIQ · 15 publications · 543 citations
12
h-index
Performance Improvement Journal
14 publications · 294 citations
11
h-index
Educational Technology archive
6 publications · 85 citations
6
h-index
Innovations in Education and Teaching International
7 publications · 231 citations
6
h-index
Journal of Organizational Behavior Management
5 publications · 154 citations
5
h-index

1–5