Concepedia

Penny L. Smith-Kerker

PL

Statistics

Publications

3

Citations

256

H-Index

3

Active since

1987

Affiliations

IBM (United States)(Current)

IBM Research - Thomas J. Watson Research Center

Penny L. Smith-Kerker is an author at IBM (United States) specializing in decision support, knowledge management, and user support systems.

Publications per year

1987–1988

3

Publications

3

The Minimal Manual

John M. Carroll, Penny L. Smith-Kerker, James K. Ford et al. · Human-Computer Interaction · 1987 · 226 citations

, , +17

On comprehending a computer manual: analysis of variables affecting performance

Donald J. Foss, Penny L. Smith-Kerker, Mary Beth Rosson · International Journal of Man-Machine Studies · 1987 · 18 citations

, , +4

The Minimal Manual

John M. Carroll, Penny L. Smith-Kerker, Jim R. Ford et al. · ACM SIGCHI Bulletin · 1988 · 12 citations

, , +17

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