Concepedia

Luxury Satisfaction

Luxury Satisfaction is a consumer affective state that results from the appraisal of luxury product or brand consumption experiences, distinguished by its emphasis on the fulfillment of hedonic, symbolic, and experiential expectations unique to luxury contexts.

32

Publications

2.5K

Citations

84

Authors

61

Institutions

Publications per year

2017–2026

18

Parents

Publications

32

Chatbot e-service and customer satisfaction regarding luxury brands

Minjee Chung, Eunju Ko, Heerim Joung et al. · Journal of Business Research · 2018 · 938 citations

, , +14

Service quality and customer satisfaction: qualitative research implications for luxury hotels

Carol Yirong Lu, Celine Berchoux, Michael W. Marek et al. · International Journal of Culture Tourism and Hospitality Research · 2015 · 164 citations

, , +17

The Value of Sustainable Luxury in Mature Markets: A Customer-Based Approach

Marie-Ccile Cervellon, Lara Shammas · Journal of Corporate Citizenship · 2013 · 123 citations

, , +16

Sources of satisfaction with luxury hotels for new, repeat, and frequent travelers: A PLS impact-asymmetry analysis

Ivan Ka Wai Lai, Michael Hitchcock · Tourism Management · 2016 · 121 citations

, , +14

An experimental study to investigate the impact of image interactivity on the perception of luxury in an online shopping context

Emma Beuckels, Liselot Hudders · Journal of Retailing and Consumer Services · 2016 · 109 citations · Full text

, , +15

1–5 of 32

Authors

84

  1. LH
    Liselot Hudders

    Ghent University, Belgium

    2 publications · 126 citations

    2

    h-index

  2. HH
    Heesup Han

    Sejong University, South Korea

    2 publications · 77 citations

    2

    h-index

  3. LV
    Le Van Huy

    University of Da Nang, Vietnam

    2 publications · 75 citations

    2

    h-index

  4. PT
    Pham Thi Hoan Nguyen

    Thuyloi University, Vietnam

    2 publications · 75 citations

    2

    h-index

  5. JK
    Jung-Hwan Kim

    University of South Carolina, United States

    1 publications · 69 citations

    1

    h-index

1–5 of 84

Institutions

61

  1. Ghent University

    Ghent, Belgium

    2 h-index

    4 publications

    252 citations

  2. Hanyang University

    Seoul, South Korea

    2 h-index

    3 publications

    177 citations

  3. University of South Carolina

    Columbia, United States

    2 h-index

    2 publications

    148 citations

  4. Sejong University

    Seoul, South Korea

    2 h-index

    2 publications

    77 citations

  5. Multimedia University

    Malacca, Malaysia

    1 h-index

    1 publications

    22 citations

  6. Yonsei University

    Seoul, South Korea

    1 h-index

    3 publications

    2.8K citations

  7. University of Lancashire

    Preston, United Kingdom

    1 h-index

    1 publications

    12 citations

  8. California State Polytechnic University

    Pomona, United States

    1 h-index

    1 publications

    30 citations

1–8 of 61

Venues

  1. Journal of Business Research

    JBR · 3 publications · 1K citations

    3

    h-index

  2. Journal of Retailing and Consumer Services

    3 publications · 242 citations

    3

    h-index

  3. 3

    h-index

  4. 1

    h-index

  5. International journal of entrepreneurship

    IJE · 1 publications · 31 citations

    1

    h-index

1–5