Grievance Handling

Grievance Handling is a formal procedural mechanism within the academic domain of Employee and Labor Relations that systematically addresses and resolves employee complaints or disputes concerning the interpretation, application, or violation of established workplace policies, collective agreements, or employment terms.

172

Publications

7.8K

Citations

245

Authors

126

Institutions

Publications per year

2017–2026

Parents

Employee RelationsLabor Relations

Children

Collective Bargaining GrievancesContract Interpretation DisputesDiscipline GrievancesEmployee Appeals ProcessesFormal Grievance MechanismsGrievance AdministrationGrievance BacklogsGrievance Filing BehaviorGrievance Policy DesignGrievance Precedence

Publications

172

Legal Environments and Organizational Governance: The Expansion of Due Process in the American Workplace

Lauren B. Edelman · American Journal of Sociology · 1990 · 834 citations

Management, Organization Studies, Organizational Behavior +17

PATTERNS OF LEADERSHIP BEHAVIOR RELATED TO EMPLOYEE GRIEVANCES AND TURNOVER

Edwin A. Fleishman, Edwin F. Harris · Personnel Psychology · 1962 · 609 citations

Management, Leadership, Organizational Behavior +10

Grievances, Claims, and Disputes: Assessing the Adversary Culture

Richard E. Miller, Austin Sarat · Law & Society Review · 1981 · 407 citations

Social Sciences, Conflict Studies, Conflict Resolution +9

How to Stop Harassment: Professional Construction of Legal Compliance in Organizations

Frank Dobbin, Erin L. Kelly · American Journal of Sociology · 2007 · 274 citations · Full text

Law, Labor Law, Organizational Behavior +17

Adoption of online public grievance redressal system in India: Toward developing a unified view

Nripendra P. Rana, Yogesh K. Dwivedi, Michael D. Williams et al. · Computers in Human Behavior · 2016 · 271 citations

Social Sciences, Public Policy, Sociology +9

1–5 of 172

Authors

245

DL
David Lewin
University of California, Los Angeles, United States
10 publications · 677 citations
10
h-index
BB
Brian Bemmels
University of Alberta, Canada
9 publications · 261 citations
9
h-index
WD
William D. Todor
The Ohio State University, United States
7 publications · 178 citations
7
h-index
DR
Dan R. Dalton
Indiana University, United States
6 publications · 115 citations
6
h-index
RB
Richard B. Peterson
University of Washington, United States
5 publications · 179 citations
5
h-index

1–5 of 245

Institutions

126

1–8 of 126

Venues

Industrial and Labor Relations Review
29 publications · 1.2K citations
20
h-index
Industrial Relations A Journal of Economy and Society
9 publications · 294 citations
9
h-index
Journal of Applied Psychology
8 publications · 256 citations
8
h-index
Personnel Psychology
6 publications · 769 citations
6
h-index
Journal of Labor Research
5 publications · 142 citations
5
h-index

1–5