Concepedia

Grievance Administration

Grievance Administration is a formal organizational process that systematically manages employee complaints or disputes through established procedures to ensure equitable resolution in accordance with institutional policies and labor regulations.

38

Publications

1.1K

Citations

52

Authors

29

Institutions

Publications per year

2017–2026

3

Variants

Grievance Management

Parents

Publications

38

Adoption of online public grievance redressal system in India: Toward developing a unified view

Nripendra P. Rana, Yogesh K. Dwivedi, Michael D. Williams et al. · Computers in Human Behavior · 2016 · 271 citations

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The Modern Grievance Procedure in the United States.

David Walsh, David Lewin, Richard B. Peterson · Administrative Science Quarterly · 1989 · 69 citations

, , +9

The modern grievance procedure in the United States

Roy J. Adams · Employee Responsibilities and Rights Journal · 1989 · 58 citations

, , +9

Grievance Procedure Strength and Teacher Quits

Daniel I. Rees · Industrial and Labor Relations Review · 1991 · 57 citations

, , +11

Examining the Success of the Online Public Grievance Redressal Systems: An Extension of the IS Success Model

Nripendra P. Rana, Yogesh K. Dwivedi, Michael D. Williams et al. · Information Systems Management · 2014 · 57 citations · Full text

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1–5 of 38

Authors

52

  1. BS
    Brian S. Klaas

    University of South Carolina, United States

    3 publications · 123 citations

    3

    h-index

  2. BB
    Brian Bemmels

    University of Alberta, Canada

    3 publications · 65 citations

    3

    h-index

  3. DL
    David Lewin

    University of California, Los Angeles, United States

    3 publications · 109 citations

    3

    h-index

  4. NP
    Nripendra P. Rana

    Swansea University, United Kingdom

    2 publications · 328 citations

    2

    h-index

  5. MD
    Michael D. Williams

    Swansea University, United Kingdom

    2 publications · 328 citations

    2

    h-index

1–5 of 52

Institutions

29

  1. University of South Carolina

    Columbia, United States

    2 h-index

    2 publications

    80 citations

  2. Swansea University

    Swansea, United Kingdom

    2 h-index

    6 publications

    984 citations

  3. California State University, Fresno

    Fresno, United States

    1 h-index

    1 publications

    17 citations

  4. University of Plymouth

    Plymouth, United Kingdom

    1 h-index

    1 publications

    16 citations

  5. University of Akron

    Akron, United States

    1 h-index

    1 publications

    20 citations

  6. The Ohio State University

    Columbus, United States

    1 h-index

    1 publications

    11 citations

  7. Vellore Institute of Technology University

    Vellore, India

    1 h-index

    1 publications

    12 citations

  8. University of Washington

    Seattle, United States

    1 h-index

    1 publications

    12 citations

1–8 of 29

Venues

  1. PubMed

    Repository · 4 publications · 69 citations

    4

    h-index

  2. Industrial and Labor Relations Review

    4 publications · 131 citations

    4

    h-index

  3. Employee Responsibilities and Rights Journal

    3 publications · 81 citations

    3

    h-index

  4. Journal of Labor Research

    2 publications · 31 citations

    2

    h-index

  5. Academy of Management Review

    AMR · 2 publications · 98 citations

    2

    h-index

1–5