Concepedia

Performance Measurement

Performance measurement is a systematic process of identifying, quantifying, and monitoring organizational or operational outcomes against established metrics and standards to evaluate effectiveness and facilitate decision-making.

44.2K

Publications

2.9M

Citations

96.6K

Authors

12.2K

Institutions

Publications per year

2017–2026

10K

Parents

Children

Publications

44.2K

Measuring the efficiency of decision making units

A. Charnes, W. W. Cooper, Edwardo L. Rhodes · European Journal of Operational Research · 1978 · 28.7K citations · Full text

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Comparing the Areas under Two or More Correlated Receiver Operating Characteristic Curves: A Nonparametric Approach

Elizabeth R. DeLong, David M. DeLong, Daniel L. Clarke‐Pearson · Biometrics · 1988 · 22.3K citations

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Some Models for Estimating Technical and Scale Inefficiencies in Data Envelopment Analysis

Rajiv D. Banker, A. Charnes, W. W. Cooper · Management Science · 1984 · 16.6K citations

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The Measurement of Productive Efficiency

Mariah Farrell · Journal of the Royal Statistical Society Series A (General) · 1957 · 16K citations

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The balanced scorecard : measures that drive performance

R. S. Caplan · Harvard business review · 1992 · 12.2K citations

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1–5 of 44.2K

Authors

96.6K

  1. JZ
    Joe Zhu

    Worcester Polytechnic Institute, United States

    47 publications · 7.7K citations

    35

    h-index

  2. UB
    Umit Bititci

    University of Strathclyde, United Kingdom

    41 publications · 6.4K citations

    31

    h-index

  3. AN
    Andy Neely

    University of Cambridge, United Kingdom

    43 publications · 13.3K citations

    31

    h-index

  4. MG
    Miguel‐Ángel Gómez

    Universidad Politécnica de Madrid, Spain

    53 publications · 2.7K citations

    30

    h-index

  5. WW
    W. W. Cooper

    The University of Texas at Austin, United States

    33 publications · 53.6K citations

    26

    h-index

1–5 of 96.6K

Institutions

12.2K

  1. University of Michigan

    Ann Arbor, United States

    75 h-index

    494 publications

    37K citations

  2. University of Wisconsin–Madison

    Madison, United States

    74 h-index

    427 publications

    44.9K citations

  3. The University of Texas at Austin

    Austin, United States

    71 h-index

    338 publications

    102.2K citations

  4. The University of Melbourne

    Melbourne, Australia

    69 h-index

    339 publications

    38.4K citations

  5. Michigan State University

    East Lansing, United States

    67 h-index

    339 publications

    33.8K citations

  6. University of Minnesota

    Minneapolis, United States

    66 h-index

    338 publications

    41.9K citations

  7. University of Warwick

    Coventry, United Kingdom

    65 h-index

    239 publications

    18.4K citations

  8. University of Maryland, College Park

    College Park, United States

    62 h-index

    340 publications

    34.9K citations

1–8 of 12.2K

Venues

  1. European Journal of Operational Research

    334 publications · 73.9K citations

    100

    h-index

  2. International Journal of Operations & Production Management

    IJOPM · 240 publications · 35.9K citations

    93

    h-index

  3. Journal of Applied Psychology

    264 publications · 37.6K citations

    93

    h-index

  4. International Journal of Production Economics

    177 publications · 20.3K citations

    73

    h-index

  5. International Journal of Production Research

    243 publications · 16.2K citations

    73

    h-index

1–5

See also

Performance Measurement

Core Metrics

Measurement Methods

Evaluation Uses

Implementation Challenges

Benchmarks