Statistics
Publications
13
Citations
2.7K
H-Index
13
Active since
2000
Rosellina Ferraro is an author at University of Maryland, College Park specializing in marketing, social sciences, and consumer behavior.
Publications per year
2000–2022
13
13
Traveling with Companions: The Social Customer Journey
Ryan Hamilton, Rosellina Ferraro, Kelly L. Haws et al. · Journal of Marketing · 2020 · 284 citations · Full text
Contagious Effects of Customer Misbehavior in Access-Based Services
Tobias Schaefers, Kristina Wittkowski, Sabine Benoit et al. · Journal of Service Research · 2015 · 228 citations · Full text
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