Jan H. Schumann - Concepedia

Author

Jan H. Schumann

Also Known As

Jan H. Schumann, Jan Hendrik Schumann, Jan Schumann, Schumann, J, Schumann, J., Schumann, Jan, Schumann, Jan H., Schumann, Jan Hendrik, Werner Kunz

112

Publications

2.1K

Citations

H-Index

113

Concepts

All Affiliations

University of Passau ETH Zurich Technical University of Munich Florida State University RWTH Aachen University

About

Jan H. Schumann is an author at University of Passau specializing in management, marketing, and business.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Management	21	27	1.7K
2	Business	19	20	1.3K
3	Arts	3	3	233
4	Engineering	2	2	82
5	Health Sciences	2	2	36

Jan H. Schumann

Publications

Citations

H-Index

Page 1

	Year	Citations
Targeted Online Advertising: Using Reciprocity Appeals to Increase Acceptance among Users of Free Web Services Jan H. Schumann, Florian von Wangenheim, Nicole Groene Journal of Marketing Customer SatisfactionDigital MarketingTargeted AdvertisingConsumer ResearchSocial Influence	2013	269
Trademarks and venture capital valuation Joern Block, Geertjan De Vries, Jan H. Schumann, Journal of Business Venturing Venture Capital ValuationTrademarkManagementBusinessEntrepreneurial Finance	2013	206
Mapping the customer journey: Lessons learned from graph-based online attribution modeling Eva Anderl, Ingo Becker, Florian von Wangenheim, International Journal of Research in Marketing Marketing AnalyticsCustomer SatisfactionComputational Social ScienceViral MarketingCustomer Experience	2016	161
Technology mediation in service delivery: A new typology and an agenda for managers and academics Jan H. Schumann, Nancy V. Wünderlich, Florian von Wangenheim Technovation New TypologyService InnovationOrganizational CommunicationService DeliveryInformation Technology Management	2011	130
Helping Firms Reduce Complexity in Multichannel Online Data: A New Taxonomy-Based Approach for Customer Journeys Eva Anderl, Jan H. Schumann, Werner H. Kunz Journal of Retailing Marketing AnalyticsCustomer ExperienceOnline Customer BehaviorCustomer JourneysDigital Marketing	2015	119
Cross-Cultural Differences in the Effect of Received Word-of-Mouth Referral in Relational Service Exchange Jan H. Schumann, Florian von Wangenheim, Anne Stringfellow, Journal of International Marketing Customer ExperienceCustomer SatisfactionCustomer Referral ProgramsConsumer ResearchSocial Influence	2010	107
Service Locus of Control and Customer Coproduction Marion Büttgen, Jan H. Schumann, Zelal Ates Journal of Service Research Service ProviderCustomer SatisfactionCustomer ExperienceBehavioral Decision MakingSocial Psychology	2012	88
Drivers of Trust in Relational Service Exchange: Understanding the Importance of Cross-Cultural Differences Jan H. Schumann, Florian von Wangenheim, Anne Stringfellow, Journal of Service Research Service ProviderCustomer SatisfactionCross-cultural MarketingCultural RelationConsumer Research	2010	82
Spillover Effects of Service Failures in Coalition Loyalty Programs: The Buffering Effect of Special Treatment Benefits Jan H. Schumann, Nancy V. Wünderlich, Heiner Evanschitzky Journal of Retailing Public PolicyService RecoverySpecial Treatment BenefitsHealth InsuranceService Competition	2013	76
Paying Before or Paying After? Timing and Uncertainty in Pay-What-You-Want Pricing Giampaolo Viglia, Marta Maras, Jan H. Schumann, Journal of Service Research Consumer UncertaintyConsumer StudyConsumer ResearchBuying BehaviorPricing Policy	2019	65

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