Concepedia

James Sallis

JS

8

Publications

1.3K

Citations

8

H-Index

2003

Active since

Affiliations

Uppsala University(Current)

BI Norwegian Business School

University of Stavanger

James Sallis is an author at Uppsala University specializing in management, business, and marketing.

Top concepts

BusinessMarketingManagementConsumer ResearchStrategic ManagementTrustBusiness StrategyMarketing InsightsConsumer UncertaintyCustomer Satisfaction

Publications per year

2003–2019

8

Publications

8

Promoting Relationship Learning

Fred Selnes, James Sallis · Journal of Marketing · 2003 · 846 citations

Customer Satisfaction, Hidden Costs, Client-supplier Relationships +20

Choice of foreign market entry mode in service firms

Anders Blomstermo, D. Deo Sharma, James Sallis · International Marketing Review · 2006 · 260 citations

Marketing, International Management, Barrier To Entry +15

Market scanning for new service development

Nina Veflen Olsen, James Sallis · European Journal of Marketing · 2006 · 82 citations

Service Innovation, Hospitality, Hotel Industry +19

The moderating effects of need for cognition on drivers of customer loyalty

Håvard Hansen, Bendik M. Samuelsen, James Sallis · European Journal of Marketing · 2013 · 51 citations

Customer Experience, Customer Satisfaction, Consumer Uncertainty +24

Online insurance claims: when more than trust matters

Sabine Gebert-Persson, Mikael Gidhagen, James Sallis et al. · International Journal of Bank Marketing · 2019 · 35 citations

Customer Satisfaction, Consumer Research, Law +18

Rows per page

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