Håvard Hansen

Customer perceived value in B-t-B service relationships: Investigating the importance of corporate reputation

Håvard Hansen, Bendik M. Samuelsen, Pål R. Silseth · Industrial Marketing Management · 2007 · 260 citations

B-t-b Service Relationships, Customer Satisfaction, Service Quality +10

The Salmon Disease Crisis in Chile

Frank Asche, Håvard Hansen, Ragnar Tveterås et al. · Marine Resource Economics · 2009 · 190 citations

Foodborne Illness, Disease Control, International Health +11

The Potential Hazard of Self-Service in Developing Customer Loyalty

Fred Selnes, Håvard Hansen · Journal of Service Research · 2001 · 169 citations

Customer Satisfaction, Digital Marketing, Services Management +19

The Salmon Disease Crisis in Chile

Frank Asche, Håvard Hansen, Ragnar Tveterås et al. · Marine Resource Economics · 2009 · 146 citations · Full text

Foodborne Illness, Disease Control, International Health +11

Direct and Indirect Effects of Commitment to a Service Employee on the Intention to Stay

Håvard Hansen, Kåre Sandvik, Fred Selnes · Journal of Service Research · 2003 · 143 citations

Customer Satisfaction, Service Employee, Human Resource Management +19