24
Publications
1.4K
Citations
20
H-Index
2002
Active since
Elten Briggs is an author at The University of Texas at Arlington specializing in marketing, management, and business.
Top concepts
MarketingManagementBusinessConsumer ResearchCustomer SatisfactionConsumer BehaviorOrganizational BehaviorMarketing InsightsInteractive MarketingMarketing Communication
Publications per year
2002–2022
24
24
Marketing Actions and the Value of Customer Assets
Paul D. Berger, Ruth N. Bolton, Douglas Bowman et al. · Journal of Service Research · 2002 · 257 citations · Full text
Customer Experience, Customer Satisfaction, Customer Assets +18
Rows per page
1–5 of 24