Statistics
Publications
79
Citations
4.5K
H-Index
33
Active since
1972
Paul D. Berger is an author at Boston University specializing in management, business, and engineering.
Publications per year
1972–2024
79
79
How many suppliers are best? A decision-analysis approach
Paul D. Berger, Arthur Gerstenfeld, Amy Z. Zeng · Omega · 2003 · 283 citations
Marketing Actions and the Value of Customer Assets
Paul D. Berger, Ruth N. Bolton, Douglas Bowman et al. · Journal of Service Research · 2002 · 257 citations · Full text
Customer Experience, Customer Satisfaction, Customer Assets +18
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