Jennifer L. Stevens - Concepedia

Author

Jennifer L. Stevens

University of Toledo ORCID

Also Known As

JENNIFER STEVENS, Jennifer L. Stevens, Jennifer Stevens, Stevens, J

Publications

600

Citations

H-Index

112

Concepts

All Affiliations

University of Toledo Mississippi State University Marquette University Auburn University Austen Riggs Center

About

Jennifer L. Stevens is an author at University of Toledo specializing in marketing, management, and consumer research.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Management	10	10	347
2	Business	6	6	257
3	Arts	4	4	114
4	Engineering	2	2	64
5	Education	1	1	29

Jennifer L. Stevens

Publications

527

Citations

H-Index

Page 1

	Year	Citations
Timeliness, transparency, and trust: A framework for managing online customer complaints Jennifer L. Stevens, Brian I. Spaid, Michael Breazeale, Business Horizons Trust MetricCustomer SatisfactionOnline Customer BehaviorInteractive MarketingReputation Management	2018	109
Tell it like it is: The effects of differing responses to negative online reviews Carol L. Jones, Jennifer L. Stevens, Michael Breazeale, Psychology and Marketing Negative Online ReviewsCustomer SatisfactionDigital MarketingConsumer ResearchConsumer Attitude	2018	56
Blockchain: a game changer for marketers? Mark R. Gleim, Jennifer L. Stevens Marketing Letters Market MechanismGame TheoryTwo-sided MarketBusinessGame Changer	2021	52
Signaling green: Investigating signals of expertise and prosocial orientation to enhance consumer trust Stacie F. Waites, Jennifer L. Stevens, Tyler Hancock Journal of Consumer Behaviour Green MarketingBehavioral Decision MakingConsumer StudyConsumer ResearchConsumer Attitude	2020	42
Panic Attack: How Illegitimate Invasions of Privacy Cause Consumer Anxiety and Dissatisfaction Carol L. Jones, Jennifer L. Stevens, Stephanie M. Noble, Journal of Public Policy & Marketing EngineeringDigital MarketingConsumer ResearchSocial InfluencePanic Attack	2019	36
Intercollegiate Social Media Education Ecosystem Alexandra K. Abney, Laurel Aynne Cook, Alexa K. Fox, Journal of Marketing Education Creative CommunicationsSocial Medium MonitoringDigital MarketingEducationCommunication	2018	29
Eat Green, Get Lean: Promoting Sustainability Reduces Consumption Adam Farmer, Michael Breazeale, Jennifer L. Stevens, Journal of Public Policy & Marketing Sustainable ConsumptionGreen MarketingEngineeringAgricultural EconomicsSustainable Development	2017	28
Impairments in Object Relations and Chronicity of Suicidal Behavior in Individuals With Borderline Personality Disorder Katie C. Lewis, Kevin B. Meehan, Nicole M. Cain, Journal of Personality Disorders Psychological Co-morbiditiesPsychiatryObject RelationsMedicineSuicide	2015	23
Mixed Methods Research Design for Pragmatic Psychoanalytic Studies Jane G. Tillman, A. Jill Clemence, Jennifer L. Stevens Journal of the American Psychoanalytic Association Qualitative InterpretationPsychoanalytic Human ScienceQuantitative MethodsPsychiatryQualitative Analysis	2011	23
Gig worker typology and research agenda: advancing research for frontline service providers Alexander Davidson, Mark R. Gleim, Catherine M. Johnson, Journal of Service Theory and Practice Customer SatisfactionFrontline Service ProvidersGig Worker TypologyJob PerformanceCluster Analysis	2023	20

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