Concepedia
Statistics
Publications
7
Citations
414
H-Index
Active since
2006
Affiliations
University of Oulu(Current)
Hanken School of Economics
Ilkka Lähteenmäki is an author at University of Oulu specializing in business, customer value management, and banking.
Publications per year
2006–2022
Using artificial intelligence to create value in insurance
Mikko Riikkinen, Hannu Saarijärvi, Peter Sarlin et al. · International Journal of Bank Marketing · 2018 · 248 citations
Business, Insurance, Management Information Systems +12
Digitalization-enabled evolution of customer value creation: An executive view in financial services
Ilkka Lähteenmäki, Satu Nätti, Saila Saraniemi · Journal of Business Research · 2022 · 62 citations · Full text
Business, Finance, Management Information Systems +15
Digitalization challenging institutional logics
Maria Holmlund, Tore Strandvik, Ilkka Lähteenmäki · Journal of Service Theory and Practice · 2017 · 33 citations
Business, Organization Studies, Organizational Behavior +13
Obstacles to upgrading customer value‐in‐use in retail banking
Ilkka Lähteenmäki, Satu Nätti · International Journal of Bank Marketing · 2013 · 27 citations
Business, Retail Management, Strategic Management +14
“One of these days, things are going to change!” How do you make sense of market disruption?
Tore Strandvik, Maria Holmlund, Ilkka Lähteenmäki · Business Horizons · 2018 · 20 citations
Business, Economics, Marketing +12
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