Concepedia

Timo Rintamäki

TR

12

Publications

1.3K

Citations

12

H-Index

2006

Active since

Affiliations

Tampere University(Current)

Bond University

Timo Rintamäki is an author at Tampere University specializing in business, marketing, and consumer research.

Top concepts

BusinessMarketingConsumer ResearchManagementCustomer SatisfactionConsumer BehaviorCustomer ServiceMarketing InsightsInteractive MarketingBusiness Strategy

Publications per year

2006–2021

12

Publications

12

Decomposing the value of department store shopping into utilitarian, hedonic and social dimensions

Timo Rintamäki, Antti Kanto, Hannu Kuusela et al. · International Journal of Retail & Distribution Management · 2006 · 502 citations

Customer Satisfaction, Consumer Study, Value Theory +22

Identifying competitive customer value propositions in retailing

Timo Rintamäki, Hannu Kuusela, Lasse Mitronen · Managing Service Quality · 2007 · 269 citations

Customer Experience, Customer Satisfaction, Consumer Research +17

From perceptions to propositions: Profiling customer value across retail contexts

Timo Rintamäki, Kaisa Kirves · Journal of Retailing and Consumer Services · 2016 · 88 citations

Customer Experience, Customer Satisfaction, Customer Profiling +8

A customer value perspective to service experiences in restaurants

Mika Yrjölä, Timo Rintamäki, Hannu Saarijärvi et al. · Journal of Retailing and Consumer Services · 2019 · 85 citations

Customer Experience, Customer Satisfaction, Service Research +8

The role of personality and motivation on key account manager job performance

Tommi Mahlamäki, Timo Rintamäki, Edwin Rajah · Industrial Marketing Management · 2018 · 70 citations

Performance Management, Employee Attitude, Performance Studies +7

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