Lois A. Mohr - Concepedia

Author

Lois A. Mohr

Georgia State University

Also Known As

LOIS A. MOHR, Lois A Mohr, Lois A. Mohr

Publications

9.6K

Citations

H-Index

Concepts

All Affiliations

Georgia State University Arizona State University Babson College University of West Georgia

About

Lois A. Mohr is an author at Georgia State University specializing in management, business, and marketing.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Management	12	12	8.6K
2	Business	10	10	8.7K
3	Engineering	1	1	571
4	Law	1	1	2.1K
5	Social Sciences	1	1	865

Lois A. Mohr

Publications

9.5K

Citations

H-Index

Page 1

	Year	Citations
Do Consumers Expect Companies to be Socially Responsible? The Impact of Corporate Social Responsibility on Buying Behavior Lois A. Mohr, Deborah J. Webb, Katherine Harris Journal of Consumer Affairs Socially Responsible ProductConsumer ResearchLawBuying BehaviorManagement	2001	2.1K
Critical Service Encounters: The Employee's Viewpoint Mary Jo Bitner, Bernard H. Booms, Lois A. Mohr Journal of Marketing Customer ExperienceCustomer SatisfactionServices ManagementConsumer ResearchHuman Resource Management	1994	1.5K
The effects of corporate social responsibility and price on consumer responses Lois A. Mohr, Deborah J. Webb Journal of Consumer Affairs EconomicsConsumer Decision MakingSocially Responsible ProductConsumer StudyManagement	2005	1.2K
A Typology of Consumer Responses to Cause-Related Marketing: From Skeptics to Socially Concerned Deborah J. Webb, Lois A. Mohr Journal of Public Policy & Marketing Behavioral Decision MakingSocially ConcernedConsumer StudySocial MarketingConsumer Research	1998	865
Charitable programs and the retailer: do they mix? Pam Scholder Ellen, Lois A. Mohr, Deborah J. Webb Journal of Retailing Public PolicyPhilanthropyBusinessSocial PolicyPolicy Analysis	2000	799
Critical Service Encounters: The Employee's Viewpoint Mary Jo Bitner, Bernard H. Booms, Lois A. Mohr Journal of Marketing Customer SatisfactionServices ManagementConsumer ResearchHuman Resource ManagementOrganizational Behavior	1994	790
The role of employee effort in satisfaction with service transactions Lois A. Mohr, Mary Jo Bitner Journal of Business Research Employee InvolvementCustomer SatisfactionJob SatisfactionService QualityService Research	1995	603
A re-examination of socially responsible consumption and its measurement Deborah J. Webb, Lois A. Mohr, Katherine Harris Journal of Business Research Socially Responsible ProductEngineeringResponsible ConsumptionSocial ImpactManagement	2007	571
The Development and Testing of a Measure of Skepticism Toward Environmental Claims in Marketers' Communications Lois A. Mohr, Doğan Eroğlu, Pam Scholder Ellen Journal of Consumer Affairs Environmental PerformanceGreenwashingGreen MarketingConsumer UncertaintyConsumer Research	1998	523
Consumer responses to service recovery strategies: The moderating role of online versus offline environment Katherine Harris, Dhruv Grewal, Lois A. Mohr, Journal of Business Research Customer SatisfactionOnline Customer BehaviorService RecoveryService ResearchInteractive Marketing	2005	243

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