Grazyna Stachow

Enjoyment of the Shopping Experience: Impact on Customers' Repatronage Intentions and Gender Influence

Cathy Hart, Andrew M. Farrell, Grazyna Stachow et al. · Service Industries Journal · 2007 · 156 citations

Conceptualising town centre image and the customer experience

Cathy Hart, Grazyna Stachow, John W. Cadogan · Journal of Marketing Management · 2013 · 65 citations

Customer Experience, Customer Satisfaction, Culture +13

Employer perceptions of skills gaps in retail: issues and implications for UK retailers

Cathy Hart, Grazyna Stachow, Andrew M. Farrell et al. · International Journal of Retail & Distribution Management · 2007 · 50 citations

Customer Satisfaction, Skills Gaps, Education +22

Student feedback systems in the Business School: a departmental model

Malcolm King, Ian Morison, Gary Reed et al. · Quality Assurance in Education · 1999 · 24 citations

Education, Student Outcome, Student Learning +16

Exploring place image: Formation and measurement

Grazyna Stachow, Cathy Hart · Place Branding and Public Diplomacy · 2010 · 15 citations

Place Image, Urban Geography, Cartography +5