Emojifying chatbot interactions: An exploration of emoji utilization in human-chatbot communications

A model of (often mixed) stereotype content: Competence and warmth respectively follow from perceived status and competition.

Susan T. Fiske, Amy J. C. Cuddy, Peter Glick et al. · Journal of Personality and Social Psychology · 2002 · 6.7K citations

Social Sciences, Psychology, Social Psychology +12

Machines and Mindlessness: Social Responses to Computers

Clifford Nass, Youngme Moon · Journal of Social Issues · 2000 · 3.6K citations

Social Sciences, Psychology, Social Psychology +15

Partial, conditional, and moderated moderated mediation: Quantification, inference, and interpretation

Andrew F. Hayes · Communication Monographs · 2017 · 3.2K citations

Public Health, Behavioral Sciences, Biostatistics +14

Measurement Instruments for the Anthropomorphism, Animacy, Likeability, Perceived Intelligence, and Perceived Safety of Robots

Christoph Bartneck, Dana Kulić, Elizabeth A. Croft et al. · International Journal of Social Robotics · 2008 · 3.1K citations · Full text

Engineering, Behavioral Sciences, Psychology +17

Measuring the hedonic and utilitarian sources of consumer attitudes

Rajeev Batra, Olli T. Ahtola · Marketing Letters · 1991 · 2.2K citations · Full text

Business, Marketing, Marketing Management +14