Increases or discounts: Price strategies based on customers’ patience times

Various optimizers for single‐stage production

W.E. Smith · Naval Research Logistics Quarterly · 1956 · 1.8K citations

Engineering, Industrial Engineering, Manufacturing Engineering +14

The Regulation of Queue Size by Levying Tolls

P. Naor · Econometrica · 1969 · 1.3K citations

Business, Economics, Queuing Theory +15

Price and lead time decisions in dual-channel supply chains

Guowei Hua, Shouyang Wang, T.C.E. Cheng · European Journal of Operational Research · 2009 · 463 citations

Management, Operations Management, Supply Chain Management +14

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Cassie Mogilner · Psychological Science · 2010 · 261 citations

Social Sciences, Psychology, Social Psychology +9

The Impact of Waiting Time Guarantees on Customers' Waiting Experiences

Piyush Kumar, Manohar U. Kalwani, Maqbool Dada · Marketing Science · 1997 · 242 citations

Business, Business Economics, Operations Management +17