Asia Pacific Journal of Tourism Research · 2019 · 17 citations · 58 references
ManagementMarketingTourism ManagementConsumer BehaviorDestination ManagementTourismConsumer LoyaltyCustomer LoyaltyDestination MarketingTourism EconomicsTourism MarketingTourist BehaviorExpectation-disconfirmation TheoryInsurance For Climate AdaptationTourism Consumer BehaviorTourist AttitudesTourist Behavior IntentionTourist ExpectationsTourist Preferences
This paper investigates the intentions of tourists to purchase climate insurance as part of their holiday packages. A research model, based on Bagozzi’s reformulation of attitude theory designed to examine the relationships between climate expectation-disconfirmation and the behavioral intentions of tourists in purchasing tourism climate insurance, with destination loyalty as an outcome. The model hypothesizes and tests whether expectation-disconfirmation can be resolved by insuring the product-climate. A structural equation modeling is utilized. The results reveal that the expectation-disconfirmation of tourists in relation to climate is positively associated with their intentions to purchase insurance and negatively affects loyalty.
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Comparative fit indexes in structural models.
Peter M. Bentler · Psychological Bulletin · 1990 · 23.9K citations