Evaluating passenger satisfaction index based on PLS-SEM model: Evidence from Chinese public transport service - Concepedia

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Evaluating passenger satisfaction index based on PLS-SEM model: Evidence from Chinese public transport service

230

Citations

40

References

2018

Year

Chunqin Zhang, Yong Liu, Weite Lu, Guangnian Xiao

Transportation Research Part A Policy and Practice

Public TransportCustomer SatisfactionService QualityPublic Transportation ManagementBusinessTourismPls-sem ModelTravel BehaviorTransportation ResearchMarketingPassenger Satisfaction Index

References

	Year	Citations

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