Concepedia

Patricia Cecín

PC

Statistics

Publications

4

Citations

1.2K

H-Index

4

Active since

2010

Affiliations

Universidad de Cantabria(Current)

Patricia Cecín is an author at Universidad de Cantabria specializing in business, customer satisfaction, and logistics.

Top concepts

BusinessCustomer SatisfactionLogisticsMarketingService QualityTransportation EngineeringManagementCommunicationMarket DesignService Design

Publications per year

2010–2013

4

Publications

4

The quality of service desired by public transport users

Luigi dell’Olio, Ángel Ibeas, Patricia Cecín · Transport Policy · 2010 · 627 citations

Public Transport, Customer Satisfaction, Public Transport Users +5

Modelling user perception of bus transit quality

Luigi dell’Olio, Ángel Ibeas, Patricia Cecín · Transport Policy · 2010 · 336 citations

Public Transport, Customer Satisfaction, Public Transportation Management +6

Modelling user perception of bus transit quality considering user and service heterogeneity

María Eugenia Bordagaray, Luigi dell’Olio, Ángel Ibeas et al. · Transportmetrica A Transport Science · 2013 · 151 citations

Bus Transit Quality, Customer Satisfaction, Public Transport +12

Willingness to pay for improving service quality in a multimodal area

Luigi dell’Olio, Ángel Ibeas, Patricia Cecín et al. · Transportation Research Part C Emerging Technologies · 2011 · 63 citations

Marketing, Customer Satisfaction, Service Quality +10

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