European Scientific Journal ESJ · 2018 · 145 citations · 21 references
BusinessMarketingMarketing ManagementBrand ManagementConsumer BehaviorMarketing StrategyBrand AssociationsBrand AwarenessBrand ImageBrand Image AttributesBrand Image DimensionsBrand Image EffectsBrand Image PerceptionBuying Decision ProcessConsumer Buying BehaviorPerceived Brand QualityPerceived Product Quality
This paper focuses on testing the model of consumer’s buying decision of Multi-Purpose Vehicle (MPV) cars. The research model involved four independent variables of brand image, brand trust, product quality and price; and the dependent variable of buying decision. The study found that the four independent variables were proven to be capable of positively and significantly influencing consumer’s decision in buying MPV cars. However, this study also found that, surprisingly, the variable of prices has the greatest effect compared with the other independent variables influencing consumer’s buying decisions. This study suggested to managements of companies not to only focus their efforts on improving brand image and brand trust from the consumers’ perspective, but to also strive to provide quality products at competitive prices.
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The Commitment-Trust Theory of Relationship Marketing
Robert M. Morgan, Shelby D. Hunt · Journal of Marketing · 1994 · 17.4K citations
The Commitment-Trust Theory of Relationship Marketing
Robert M. Morgan, Shelby D. Hunt · Journal of Marketing · 1994 · 10.6K citations
Pricing: Making Profitable Decisions
Alfred R. Oxenfeldt, Kent B. Monroe · Journal of Marketing · 1980 · 1.8K citations
Perceived risk: The concept and its measurement
G. R. Dowling · Psychology and Marketing · 1986 · 545 citations