Sexual harassment and proactive customer service performance: The roles of job engagement and sensitivity to interpersonal mistreatment - Concepedia

Concepedia

Publication | Closed Access

Sexual harassment and proactive customer service performance: The roles of job engagement and sensitivity to interpersonal mistreatment

107

Citations

65

References

2016

Year

Li Yan, Mengyuan Chen, Yijing Lyu, Canhua Qiu

International Journal of Hospitality Management

Employee InvolvementCustomer SatisfactionEmployee AttitudeJob EngagementSexual AbuseGender StudiesManagementInterpersonal MistreatmentSexual Harassment

References

	Year	Citations

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