Canhua Qiu

Statistics

Publications

Citations

390

H-Index

Active since

2016

Affiliations

Shanghai University of Finance and Economics(Current)

Tongji University

Xiamen University

Sun Yat-sen University

Canhua Qiu is an author at Shanghai University of Finance and Economics specializing in management, customer service performance metrics, and organizational behavior.

Publications per year

2016–2016

Publications

The impact of abusive supervision on service employees’ proactive customer service performance in the hotel industry

Yijing Lyu, Xing Zhou, Weiwen Li et al. · International Journal of Contemporary Hospitality Management · 2016 · 143 citations

Management, Hospitality Management, Organizational Behavior +13

The impact of CEO servant leadership on firm performance in the hospitality industry

Jun Huang, Weiwen Li, Canhua Qiu et al. · International Journal of Contemporary Hospitality Management · 2016 · 135 citations

Management, Hospitality Management, Human Resource Management +10

Sexual harassment and proactive customer service performance: The roles of job engagement and sensitivity to interpersonal mistreatment

Li Yan, Mengyuan Chen, Yijing Lyu et al. · International Journal of Hospitality Management · 2016 · 112 citations

Management, Organizational Behavior, Social Psychology +16

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