Mengyuan Chen

The Impact of High-Commitment HR Practices on Hotel Employees’ Proactive Customer Service Performance

Mengyuan Chen, Yijing Lyu, Yan Li et al. · Cornell Hospitality Quarterly · 2016 · 136 citations

Customer Satisfaction, Strategic Human Resources, Hospitality +20

Confucianism, successor choice, and firm performance in family firms: Evidence from China

Mengyuan Chen, Jason Zezhong Xiao, Yang Zhao · Journal of Corporate Finance · 2021 · 133 citations · Full text

Family Economics, Firm Performance, Sociology +6

Sexual harassment and proactive customer service performance: The roles of job engagement and sensitivity to interpersonal mistreatment

Li Yan, Mengyuan Chen, Yijing Lyu et al. · International Journal of Hospitality Management · 2016 · 107 citations

Employee Involvement, Customer Satisfaction, Employee Attitude +6

Validating and Modelling Teachers’ Technological Pedagogical Content Knowledge for Integrative Science, Technology, Engineering and Mathematics Education

Ching Sing Chai, Morris Siu–Yung Jong, Hongbiao Yin et al. · SHILAP Revista de lepidopterología · 2019 · 40 citations · Full text

Why do they slack off in teamwork? Understanding frontline hospitality employees’ social loafing when faced with exploitative leadership

Yijiao Ye, Mengyuan Chen, Long‐Zeng Wu et al. · International Journal of Hospitality Management · 2022 · 27 citations

Employee Involvement, Hospitality Human Resources, Exploitative Leadership +11