Understanding Employees’ Perceptions of Human Resource Practices: Effects of Demographic Dissimilarity to Managers and Coworkers

Kaifeng Jiang, Jia Hu, Songbo Liu, David P. Lepak

Human Resource Management · 2015 · 176 citations · 69 references

Concepts

TL;DR

Strategic HRM researchers have increasingly adopted an employee perspective to understand the influence of HR practices on employee outcomes and have called for studies to explain variability in employees' perceptions of HR practices. To address this research need, we examined how managers and coworkers influence employees' perceptions of HR practices and how demographic dissimilarities affect this contextual influence. We applied the social information processing perspective and conducted research in two organizational settings to test these relationships. In two settings, manager‑ and coworker‑perceived HR practices positively predicted employees' perceptions, but age and tenure dissimilarity weakened the coworker effect while leaving the manager effect unchanged. © 2015 Wiley Periodicals, Inc.

Abstract

Strategic HRM researchers have increasingly adopted an employee perspective to understand the influence of HR practices on employee outcomes and have called for studies to explain variability in employees' perceptions of HR practices. To address this research need, we used the social information processing perspective to examine the contextual influence of managers and coworkers on employees' perceptions of HR practices and explore demographic dissimilarities as boundary conditions of the contextual influence. Conducting research in two organizational settings, we found that both manager-perceived and coworker-perceived HR practices were positively related to employees' perceptions of HR practices. The results also revealed that employee demographic dissimilarity to coworkers in terms of age and organizational tenure weakened the positive relationship between coworker-perceived and employee-perceived HR practices. However, the relationship between manager-perceived and employee-perceived HR practices was not influenced by demographic dissimilarities. © 2015 Wiley Periodicals, Inc.

References

69