Journal of Emergency Medicine · 2012 · 32 citations · 19 references
NursingPatient SatisfactionPatient SafetyAcademic Emergency DepartmentsEmergency Department AdministrationOutcomes ResearchEmergency Medical ServiceOut-of-hospital Emergency Medical ServiceMedicineEmergency CareHealth Services ResearchEmergency Medicine
19
The One Number You Need to Grow
Lopo L. Rego, Neil Morgan · Harvard business review · 2004 · 2.1K citations
Shun Yin Lam, Venkatesh Shankar, M. Krishna Erramilli et al. · Journal of the Academy of Marketing Science · 2004 · 1.8K citations
David A. Thompson, Paul R. Yarnold, Diana R Williams et al. · Annals of Emergency Medicine · 1996 · 548 citations