Annals of Tourism Research · 1997 · 17 citations · 13 references
ArchitectureTourism ManagementEnvironmental PsychologyParks PlanningTourismConsumer SatisfactionCustomer SatisfactionEnvironmental SatisfactionOccupant SatisfactionOutdoor RecreationRecreation ParticipationPark SatisfactionRecreation ExperienceVisitor Satisfaction Analysis
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Information and Consumer Behavior
Phillip Nelson · Journal of Political Economy · 1970 · 5.7K citations
Free Competition and the Optimal Amount of Fraud
Michael R. Darby, Edi Karni · The Journal of Law and Economics · 1973 · 3.8K citations
Measurement and evaluation of satisfaction processes in retail settings.
Richard L. Oliver · 1981 · 2.2K citations
Models of Consumer Satisfaction Formation: An Extension
David K. Tse, Peter C. Wilton · Journal of Marketing Research · 1988 · 1.8K citations