Concepedia

Author

Carol Surprenant

Also Known As

Carol F. Surprenant, Carol Surprenant

13

Publications

9.2K

Citations

11

H-Index

48

Concepts

All Affiliations

CS

About

Carol Surprenant is an author at New York University specializing in customer satisfaction, management, and marketing.

Top Concepts

#ConceptH-IndexPublicationsCitations

1

Management

7

7

5.7K

2

Business

5

5

4.1K

3

Arts

1

1

16

4

Education

1

1

1.2K

5

Social Sciences

1

1

410

Carol Surprenant

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10

Publications

8.7K

Citations

10

H-Index

YearCitations

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