Concepedia

Peter C. Wilton

PC

Statistics

Publications

7

Citations

3K

H-Index

7

Active since

1981

Affiliations

University of British Columbia(Current)

University of California, Berkeley

Peter C. Wilton is an author at University of British Columbia specializing in management, business, and marketing.

Top concepts

ManagementBusinessMarketingConsumer ResearchCustomer SatisfactionService QualityConsumer BehaviorStatisticsEngineeringForecasting

Publications per year

1981–1990

7

Publications

7

Models of Consumer Satisfaction Formation: An Extension

David K. Tse, Peter C. Wilton · Journal of Marketing Research · 1988 · 1.8K citations

Customer Satisfaction, Consumer Satisfaction Literature, Service Quality +13

Models of Consumer Satisfaction Formation: An Extension

David K. Tse, Peter C. Wilton · Journal of Marketing Research · 1988 · 865 citations

Total Quality Management, Customer Satisfaction, Satisfaction Formation +14

Consumer satisfaction as a process

David K. Tse, Franco M. Nicosia, Peter C. Wilton · Psychology and Marketing · 1990 · 119 citations

Customer Satisfaction, Consumer Motivation, Consumer Study +21

Combination of Forecasts: An Extension

Peter C. Wilton · Management Science · 1987 · 108 citations

Forecasting Methodology, Probabilistic Forecasting, Engineering +14

Forecasting the Ultimate Acceptance of an Innovation: The Effects of Information

Peter C. Wilton, Edgar A. Pessemier · Journal of Consumer Research · 1981 · 68 citations

Innovation Adoption, Information Seeking, Consumer Research +20

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