Current Directions in Psychological Science · 2005 · 399 citations · 14 references
Innovation AdoptionEducationHuman Resource ManagementInnovation ManagementOrganizational BehaviorLearning OrganizationInnovative ApproachesInnovation LeadershipManagementEmployee LearningInnovation ImplementationOrganizational SystemsWorkplace LearningImplementation ProcessStrategic ManagementInnovationInnovation FailureOrganization StudiesInnovation StudyOrganization DevelopmentBusiness
Innovation is essential in evolving work environments, yet many organizations fail to realize its benefits because implementation failure—lack of skilled, consistent, and committed use by employees—is the main obstacle. This review examines why implementation is challenging for teams and organizations. The authors identify four organizational factors that boost successful implementation: a positive implementation climate, managerial support, sufficient financial resources, and a learning orientation.
In changing work environments, innovation is imperative. Yet, many teams and organizations fail to realize the expected benefits of innovations that they adopt. A key reason is not innovation failure but implementation failure—the failure to gain targeted employees' skilled, consistent, and committed use of the innovation in question. We review research on the implementation process, outlining the reasons why implementation is so challenging for many teams and organizations. We then describe the organizational characteristics that together enhance the likelihood of successful implementation, including a strong, positive climate for implementation; management support for innovation implementation; financial resource availability; and a learning orientation.
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