Publication | Closed Access
A customer perspective on product eliminations: how the removal of products affects customers and business relationships
43
Citations
77
References
2009
Year
Customer ExperienceRelationship MarketingCustomer SatisfactionInteractive MarketingManagementBusinessConsumer ResearchCustomer PerspectiveProduct EliminationsCustomer ParticipationBusiness RelationshipsCustomer InvolvementMarketingCustomer Loyalty
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