An optimization algorithm for the workforce management in a retail chain

An Annotated Bibliography of Personnel Scheduling and Rostering

Andreas Ernst, H. Jiang, Mohan Krishnamoorthy et al. · Annals of Operations Research · 2004 · 450 citations

Management, Industrial Engineering, Operations Management +14

Traffic Delays at Toll Booths

Leslie C. Edie · Journal of the Operations Research Society of America · 1954 · 255 citations

Management, Public Administration, Probability Theory +15

Optimizing daily agent scheduling in a multiskill call center

Athanassios N. Avramidis, Wyean Chan, Michel Gendreau et al. · European Journal of Operational Research · 2009 · 136 citations

Management, Decision Sciences, Operations Management +14

Accounting for time-varying queueing effects in workforce scheduling

Ármann Ingólfsson, Md. Amanul Haque, A. Yu. Umnikov · European Journal of Operational Research · 2002 · 83 citations

Management, Industrial Engineering, Operations Management +14

A variable neighborhood search based matheuristic for nurse rostering problems

Federico Della Croce, Fabio Salassa · Annals of Operations Research · 2012 · 78 citations

Natural Sciences, Decision Sciences, Mathematics +10