An Annotated Bibliography of Personnel Scheduling and Rostering

Branch-and-Price: Column Generation for Solving Huge Integer Programs

Cynthia Barnhart, Ellis L. Johnson, George L. Nemhauser et al. · Operations Research · 1998 · 2.2K citations

Natural Sciences, Computer Science, Mathematics +17

Telephone Call Centers: Tutorial, Review, and Research Prospects

Noah Gans, Ger Koole, Avishai Mandelbaum · Manufacturing & Service Operations Management · 2003 · 1.4K citations · Full text

Management, Operations Management, Performance Management +17

ROUTING AND SCHEDULING OF VEHICLES AND CREWS–THE STATE OF THE ART

Lawrence Bodin · Computers & Operations Research · 1983 · 979 citations

Management, Automotive Engineering, Transportation Planning +16

The State of the Art of Nurse Rostering

Edmund Burke, Patrick De Causmaecker, Greet Vanden Berghe et al. · Journal of Scheduling · 2004 · 933 citations · Full text

Nursing, Nursing Administration, Patient Safety +4

Routing and scheduling of vehicles and crews

Samuel J. Raff · Computers & Operations Research · 1983 · 862 citations

Management, Transportation Planning, Scheduling +9