Concepedia

Ger Koole

GK

105

Publications

6.8K

Citations

39

H-Index

1990

Active since

Affiliations

Vrije Universiteit Amsterdam(Current)

Institut national de recherche en sciences et technologies du numérique

Leiden University

Centrum Wiskunde & Informatica

Laboratoire Génie Industriel

Ger Koole is an author at Vrije Universiteit Amsterdam specializing in engineering, operations research, and systems engineering.

Top concepts

EngineeringOperations ResearchSystems EngineeringComputer ScienceQueuing TheoryCombinatorial OptimizationProbabilityMathematical ProgrammingParallel ComputingPerformance Modeling

Publications per year

1990–2023

105

Publications

105

Telephone Call Centers: Tutorial, Review, and Research Prospects

Noah Gans, Ger Koole, Avishai Mandelbaum · Manufacturing & Service Operations Management · 2003 · 1.4K citations

Engineering, Call Centers Function, Service Assurance +16

The message delay in mobile ad hoc networks

Robin Groenevelt, Philippe Nain, Ger Koole · Performance Evaluation · 2005 · 607 citations

Message Delay, Opportunistic Network, Ad Hoc Network +2

Queueing Models of Call Centers: An Introduction

Ger Koole, Avishai Mandelbaum · Annals of Operations Research · 2002 · 314 citations

Optimal outpatient appointment scheduling

Guido C. Kaandorp, Ger Koole · Health Care Management Science · 2007 · 297 citations · Full text

Marked point processes as limits of Markovian arrival streams

Søren Asmussen, Ger Koole · Journal of Applied Probability · 1993 · 237 citations

Markovian Arrival Streams, Engineering, Markovian Arrival Stream +10

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