Concepedia

Noah Gans

NG

Statistics

Publications

22

Citations

3.4K

H-Index

18

Active since

1997

Affiliations

University of Pennsylvania(Current)

University of Washington

Columbia University

Indiana University Bloomington

Noah Gans is an author at University of Pennsylvania specializing in business, queueing theory, and operations management.

Publications per year

1997–2021

22

Publications

22

Telephone Call Centers: Tutorial, Review, and Research Prospects

Noah Gans, Ger Koole, Avishai Mandelbaum · Manufacturing & Service Operations Management · 2003 · 1.4K citations · Full text

Management, Operations Management, Performance Management +17

Statistical Analysis of a Telephone Call Center

Lawrence Brown, Noah Gans, Avishai Mandelbaum et al. · Journal of the American Statistical Association · 2005 · 834 citations

Business, Operations Management, Forecasting +16

Managing Learning and Turnover in Employee Staffing

Noah Gans, Yong‐Pin Zhou · Operations Research · 2002 · 121 citations

Management, Decision Sciences, Human Resource Management +17

Capacity Management in Rental Businesses with Two Customer Bases

Sergei Savin, Morris A. Cohen, Noah Gans et al. · Operations Research · 2005 · 119 citations

Management, Industrial Engineering, Operations Management +16

Economic Analysis of Simulation Selection Problems

Stephen E. Chick, Noah Gans · Management Science · 2008 · 113 citations · Full text

Business, Business Economics, Decision Sciences +17

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