Narrative and Persuasion in Fashion Advertising

Barbara J. Phillips, Edward F. McQuarrie

Journal of Consumer Research · 2010 · 346 citations · 68 references

Concepts

TL;DR

Narrative transportation, the immersion into a story, has been proposed as a distinct persuasive route, yet it is thought unlikely to arise from advertisements where intent is obvious and resistance is expected. The study aims to demonstrate that narrative transportation can occur in fashion ads when specific aesthetic features—especially grotesque imagery—are present, and to position it among five distinct engagement modes. The authors analyze fashion advertisements, identifying aesthetic properties—particularly grotesque imagery—that trigger narrative transportation or immersion, and classify these responses as one of five engagement modes. Interviews revealed that consumers engage fashion ads through acting, identifying, feeling, transporting, or immersing, and that transportation and immersion enhance brand experience rather than brand evaluation.

Abstract

Narrative transportation—to be carried away by a story—has been proposed as a distinct route to persuasion. But as originally conceived, narrative transportation is unlikely to occur in response to advertisements, where persuasive intent is obvious and consumer resistance is expected. We analyze fashion ads to show how narrative transportation can nonetheless be a possible response to ads, if specific aesthetic properties are present, most notably when grotesque imagery is used. We then situate narrative transportation as one of five modes of engaging fashion advertising, each of which serves as a distinct route to persuasion. Interviews showed that consumers variously engage ads to act, identify, feel, transport, or immerse. We explain how aesthetic properties of ads call forth different modes of engagement and explore how grotesque imagery can lead to either narrative transportation or immersion. As routes to persuasion, transportation and immersion work by intensifying brand experience rather than boosting brand evaluation.

References

68