Concepedia
Knowledge-Based Systems · 2012 · 78 citations · 30 references
BusinessMarketingMarketing ManagementDigital MarketingMarketing StrategyStrategic MarketingE-commerce MarketingReputationReputation ManagementOnline Reputation SystemsReputation BuildingReputation ModelingReputation Systems
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A survey of trust and reputation systems for online service provision
Audun Jøsang, Roslan Ismail, Colin Boyd · Decision Support Systems · 2005 · 3.3K citations · Full text
Business, Information Systems, Management Information Systems +14
Evaluating intertwined effects in e-learning programs: A novel hybrid MCDM model based on factor analysis and DEMATEL
Gwo‐Hshiung Tzeng, Cheng-Hsin Chiang, Chun Li · Expert Systems with Applications · 2006 · 1.3K citations
Education, Educational Technology, Information Systems +9
Customer-based corporate reputation of a service firm: scale development and validation
Gianfranco Walsh, Sharon E. Beatty · Journal of the Academy of Marketing Science · 2007 · 882 citations
Management, Marketing, Marketing Management +15
A DEMATEL method in identifying key success factors of hospital service quality
Jiunn-I Shieh, Hsin‐Hung Wu, Kuan-Kai Huang · Knowledge-Based Systems · 2010 · 683 citations
Management, Health Care Management, Health Services Administration +16
Choosing knowledge management strategies by using a combined ANP and DEMATEL approach
Wei‐Wen Wu · Expert Systems with Applications · 2007 · 612 citations
Management, Knowledge Management, Strategy +8