Journal of Retailing and Consumer Services · 2009 · 120 citations · 83 references
BusinessBusiness EconomicsEconomicsPerformance MeasurementQuality ImprovementTotal Quality ManagementConsumer SatisfactionCustomer SatisfactionResource EfficiencyValue AnalysisValue AssessmentValue CreationPerceived Value FormationPerceived Value MeasurementProduct SatisfactionSubjective Value
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