Academy of Management Journal · 2003 · 231 citations · 0 references
ManagementHuman Resource ManagementOrganizational BehaviorEmployee RelationsIndustrial RelationsLabor RelationsEmployee RetentionEmployee VoiceJob SatisfactionOrganizational JusticeWorkplace AttitudesWorkplace ConditionsBlendingEmployee Voice During Organizational ChangeNonstandard EmploymentOrganizational LoyaltyUnion Voice Effects
We examined how a blended workforce (one with "standard" and "nonstandard" workers in the same jobs) affected exit, "voice," and loyalty among standard employees. We found that workforce blending worsened relations between managers and employees, decreased standard employees' loyalty, and increased their interest both in leaving their organizations and in exercising voice through unionization. However, these effects were contingent on whether the nonstandard workers were temporary or contract and on the salary and responsibilities of the standard employees.