Journal of Marketing Research · 1993 · 1.1K citations · 39 references
ManagementHuman Resource ManagementOrganizational BehaviorEmployee RelationsRelationship MarketingSales ManagementCustomer SatisfactionJob SatisfactionModerator AnalysisSales LeadershipSales TrainingCausal Model SpecificationJob Satisfaction AnalysisPairwise ComparisonSales EffectivenessSales Force Job SatisfactionStudy Setting Effects
Steven P. Brown, Robert A. Peterson, Antecedents and Consequences of Salesperson Job Satisfaction: Meta-Analysis and Assessment of Causal Effects, Journal of Marketing Research, Vol. 30, No. 1 (Feb., 1993), pp. 63-77
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