Steven P. Brown - Concepedia

Author

Steven P. Brown

University of Georgia

Also Known As

Steven P. Brown

Publications

4.3K

Citations

H-Index

Concepts

All Affiliations

University of Georgia Southern Methodist University

About

Steven P. Brown is an author at University of Georgia specializing in customer satisfaction, business, and management.

Top Concepts

#	Concept	H-Index	Publications	Citations
1	Business	5	5	2K
2	Management	5	5	2K
3	Health Sciences	1	1	57
4	Social Sciences	1	1	55
5	Communication	1	1	57

Steven P. Brown

Publications

4.3K

Citations

H-Index

Page 1

	Year	Citations
A new look at psychological climate and its relationship to job involvement, effort, and performance. Steven P. Brown, Thomas W. Leigh Journal of Applied Psychology Employee InvolvementCustomer SatisfactionJob SatisfactionEmployee AttitudeJob Involvement	1996	1.3K
Antecedents and Consequences of Salesperson Job Satisfaction: Meta-Analysis and Assessment of Causal Effects Steven P. Brown, Robert A. Peterson Journal of Marketing Research	1993	1.1K
Antecedents and Consequences of Attitude Toward the Ad: A Meta-Analysis Steven P. Brown, Douglas M. Stayman Journal of Consumer Research	1992	1K
Antecedents and Consequences of Salesperson Job Satisfaction: Meta-Analysis and Assessment of Causal Effects Steven P. Brown, Robert A. Peterson Journal of Marketing Research Job SatisfactionCustomer SatisfactionEmployee AttitudeManagementConsumer Research	1993	480
A Meta-Analysis of Relationships between Ad-Evoked Feelings and Advertising Responses Steven P. Brown, Pamela M. Homer, J. Jeffrey Inman Journal of Marketing Research	1998	209
An Exploratory Investigation of Voice Characteristics and Selling Effectiveness Robert A. Peterson, Michael P. Cannito, Steven P. Brown Journal of Personal Selling and Sales Management Customer SatisfactionOutput Sales PerformanceCommunicationSpeech RecognitionPhonetics	1995	57
Do feelings of success mediate sales performance-work attitude relationships? Steven P. Brown, William L. Cron, Thomas W. Leigh Journal of the Academy of Marketing Science Job SatisfactionCustomer SatisfactionEmployee AttitudeSales ManagementMotivation	1993	56
Use of Closed Influence Tactics by Salespeople: Incidence and Buyer Attributions Steven P. Brown Journal of Personal Selling and Sales Management Customer SatisfactionBehavioral Decision MakingConsumer ResearchConsumer AttitudeSocial Influence	1990	55

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