Concepedia

Steven P. Brown

SP

8

Publications

4.3K

Citations

8

H-Index

1990

Active since

Affiliations

University of Georgia(Current)

Southern Methodist University

Steven P. Brown is an author at University of Georgia specializing in customer satisfaction, business, and management.

Top concepts

BusinessManagementCustomer SatisfactionMarketingOrganizational BehaviorMotivationHuman ResourcesSales ManagementConsumer ResearchMarketing Communication

Publications per year

1990–1998

8

Publications

8

A new look at psychological climate and its relationship to job involvement, effort, and performance.

Steven P. Brown, Thomas W. Leigh · Journal of Applied Psychology · 1996 · 1.3K citations

Employee Involvement, Customer Satisfaction, Job Satisfaction +15

Antecedents and Consequences of Salesperson Job Satisfaction: Meta-Analysis and Assessment of Causal Effects

Steven P. Brown, Robert A. Peterson · Journal of Marketing Research · 1993 · 1.1K citations

Antecedents and Consequences of Attitude Toward the Ad: A Meta-Analysis

Steven P. Brown, Douglas M. Stayman · Journal of Consumer Research · 1992 · 1K citations

Antecedents and Consequences of Salesperson Job Satisfaction: Meta-Analysis and Assessment of Causal Effects

Steven P. Brown, Robert A. Peterson · Journal of Marketing Research · 1993 · 480 citations

Job Satisfaction, Customer Satisfaction, Employee Attitude +12

A Meta-Analysis of Relationships between Ad-Evoked Feelings and Advertising Responses

Steven P. Brown, Pamela M. Homer, J. Jeffrey Inman · Journal of Marketing Research · 1998 · 209 citations

Rows per page

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