Concepedia

An exploratory study of relative and incremental information content of two non-financial performance measures: Field study evidence on absence frequency and on-time delivery

Accounting Organizations and Society · 2007 · 40 citations · 24 references

Concepts

BusinessPerformance ManagementPerformance MeasurementInformation EvaluationInformation MeasuresInformation ProcessingNon-gaap Financial MeasuresValue Of InformationAbsence Frequency AnalysisExploratory Case StudyInformational EfficiencyNon-financial Performance MeasurementNon-financial Performance MetricsNon-financial Reporting DisclosureOn-time DeliveryOn-time Delivery Metrics

References

24

The balanced scorecard : measures that drive performance

R. S. Caplan · Harvard business review · 1992 · 12.2K citations

Management, Performance Management, Strategic Management +14

Likelihood Ratio Tests for Model Selection and Non-Nested Hypotheses

Quang Vuong · Econometrica · 1989 · 6K citations

Natural Sciences, Biostatistics, Econometrics +16

Customer Satisfaction, Market Share, and Profitability: Findings from Sweden

Eugene W. Anderson, Claes Fornell, Donald R. Lehmann · Journal of Marketing · 1994 · 4.6K citations

Business, Business Economics, Economics +12

Accounting earnings and cash flows as measures of firm performance

Patricia Dechow · Journal of Accounting and Economics · 1994 · 2.7K citations

Business, Accountancy, Accounting +16

Are Nonfinancial Measures Leading Indicators of Financial Performance? An Analysis of Customer Satisfaction

Christopher D. Ittner, David F. Larcker · Journal of Accounting Research · 1998 · 1.6K citations

Business, Accountancy, Accounting +17