DOES PERCEIVED ORGANIZATIONAL SUPPORT MEDIATE THE RELATIONSHIP BETWEEN PROCEDURAL JUSTICE AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR?

Abstract

Our purpose was to test an explanation of how procedural justice may influence organizational citizenship behavior (OCB). The model tested suggests that procedural justice affects OCB by influencing perceived organizational support, which in turn prompts employees to reciprocate with organizational citizenship behaviors. Results suggest that procedural justice is an antecedent to perceived organizational support, which in turn fully mediates its relationship to three of four OCB dimensions.