Human Systems Management · 1998 · 37 citations · 28 references
ManagementHuman Resource ManagementOrganization StudiesCompetitive AdvantageStrategic Human Resource ManagementTalent ManagementEmployee DevelopmentHuman Resource PlanningHuman Resource StrategyPersonnel EconomicsEconomic Performance Measurement
This research aims at clarifying the links which may exist between human resource management practices and economic performance of firms. To this end, a theoretical model of an exploratory nature is proposed, based on the hypothesis of the existence of cascading relationships between three categories of performance: social, organizational and economic. The model is applied to a sample of almost 300 French small and mid-sized firms. The principal hypotheses put forth within the context of this study are to a large degree validated. This allows the formulation of interesting recommendations for managers and opens new ways for scholars pursuing this line of research.
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The balanced scorecard : measures that drive performance
R. S. Caplan · Harvard business review · 1992 · 12.2K citations
Management, Performance Management, Strategic Management +14
The balanced scorecard--measures that drive performance.
Robert S. Kaplan · PubMed · 1992 · 6.6K citations