Concepedia

Service Usage Segmentation

Service Usage Segmentation is a methodological framework within usage rate segmentation that classifies users based on the intensity, frequency, and patterns of their engagement with a service to distinguish distinct behavioral subgroups.

44

Publications

2.9K

Citations

126

Authors

75

Institutions

Publications per year

2017–2026

10

Parents

Publications

44

An empirical study of the factors affecting social network service use

Ohbyung Kwon, Yixing Wen · Computers in Human Behavior · 2009 · 716 citations

, , +8

Do you get tired of socializing? An empirical explanation of discontinuous usage behaviour in social network services

Shuwei Zhang, Ling Zhao, Yaobin Lu et al. · Information & Management · 2016 · 614 citations · Full text

, , +8

Service Usage Classification with Encrypted Internet Traffic in Mobile Messaging Apps

Yanjie Fu, Hui Xiong, Xinjiang Lu et al. · IEEE Transactions on Mobile Computing · 2016 · 130 citations

, , +15

Importance-Performance and Segmentation:

Jerry J. Vaske, Jay Beaman, Richard Stanley et al. · Journal of Travel & Tourism Marketing · 1996 · 114 citations

, , +17

Customer retention: A usage segmentation and customer value approach

Art Weinstein · Journal of Targeting Measurement and Analysis for Marketing · 2002 · 94 citations · Full text

, , +16

1–5 of 44

Authors

126

  1. CC
    Christer Carlsson

    Åbo Akademi University, Finland

    2 publications · 27 citations

    2

    h-index

  2. HX
    Hui Xiong

    Rutgers, The State University of New Jersey, United States

    2 publications · 154 citations

    2

    h-index

  3. KÖ
    Kasım Öztoprak

    KTO Karatay University, Türkiye

    2 publications · 25 citations

    2

    h-index

  4. PW
    Pirkko Walden

    Åbo Akademi University, Finland

    2 publications · 27 citations

    2

    h-index

  5. YF
    Yanjie Fu

    University of Central Florida, United States

    2 publications · 154 citations

    2

    h-index

1–5 of 126

Institutions

75

  1. Universidad de Sevilla

    Seville, Spain

    2 h-index

    6 publications

    138 citations

  2. Åbo Akademi University

    Turku, Finland

    2 h-index

    6 publications

    81 citations

  3. KTO Karatay University

    Konya, Türkiye

    2 h-index

    2 publications

    25 citations

  4. Cornell University

    Ithaca, United States

    2 h-index

    2 publications

    114 citations

  5. Beijing University of Posts and Telecommunications

    Beijing, China

    2 h-index

    6 publications

    110 citations

  6. City University of Hong Kong

    Hong Kong, Hong Kong

    1 h-index

    1 publications

    49 citations

  7. University of Southern California

    Los Angeles, United States

    1 h-index

    1 publications

    80 citations

  8. Sun Yat-sen University

    Guangzhou, China

    1 h-index

    1 publications

    25 citations

1–8 of 75

Venues

  1. International Journal of Bank Marketing

    2 publications · 113 citations

    2

    h-index

  2. British Paramedic Journal

    BPJ · 1 publications · 18 citations

    1

    h-index

  3. IEICE Transactions on Communications

    1 publications · 12 citations

    1

    h-index

  4. Journal of Travel & Tourism Marketing

    JTTM · 1 publications · 114 citations

    1

    h-index

  5. European Planning Studies

    1 publications · 23 citations

    1

    h-index

1–5