Concepedia

Service Package Design

Service Package Design is a strategic framework within continuing care retirement community management that specifies the integration and structuring of health, housing, and social services into a cohesive offering tailored to meet the evolving needs of elderly residents.

58

Publications

3.9K

Citations

183

Authors

88

Institutions

Publications per year

2017–2026

9

Parents

Publications

58

Effects of Relationship Marketing on Satisfaction, Retention, and Prices in the Life Insurance Industry

Lawrence A. Crosby, Nancy Stephens · Journal of Marketing Research · 1987 · 979 citations

, , +13

Effects of Relationship Marketing on Satisfaction, Retention, and Prices in the Life Insurance Industry

Lawrence A. Crosby, Nancy Stephens · Journal of Marketing Research · 1987 · 459 citations

, , +13

Assessing the New York City Involuntary Outpatient Commitment Pilot Program

Henry J. Steadman, Kostas Gounis, Deborah L. Dennis et al. · Psychiatric Services · 2001 · 315 citations

, , +14

A framework for strategic service management

Deborah L. Kellogg, Winter Nie · Journal of Operations Management · 1995 · 270 citations

, , +16

How different is professional service operations management?

Michael Lewis, Andrew D. Brown · Journal of Operations Management · 2011 · 113 citations · Full text

, , +16

1–5 of 58

Authors

183

  1. KL
    Katrien Luijkx

    Tilburg University, Netherlands

    2 publications · 211 citations

    2

    h-index

  2. JM
    Jos M. G. A. Schols

    Maastricht University, Netherlands

    2 publications · 211 citations

    2

    h-index

  3. NS
    Nancy Stephens

    Arizona State University, United States

    2 publications · 1.4K citations

    2

    h-index

  4. BM
    Bert Meijboom

    Tilburg University, Netherlands

    2 publications · 211 citations

    2

    h-index

  5. CB
    C. Blok

    University of Groningen, Netherlands

    2 publications · 211 citations

    2

    h-index

1–5 of 183

Institutions

88

  1. University of Bath

    Bath, United Kingdom

    2 h-index

    2 publications

    139 citations

  2. Tilburg University

    Tilburg, The Netherlands

    2 h-index

    8 publications

    844 citations

  3. University of Nevada, Las Vegas

    Las Vegas, United States

    2 h-index

    2 publications

    51 citations

  4. University of Illinois Chicago

    Chicago, United States

    2 h-index

    2 publications

    75 citations

  5. Iran University of Medical Sciences

    Tehran, Iran

    1 h-index

    4 publications

    84 citations

  6. Amsterdam Institute for Global Health and Development

    Amsterdam, The Netherlands

    1 h-index

    5 publications

    130 citations

  7. Indian Institute of Management Rohtak

    Rohtak, India

    1 h-index

    1 publications

    12 citations

  8. Xiamen University

    Xiamen, China

    1 h-index

    1 publications

    105 citations

1–8 of 88

Venues

  1. PubMed

    Repository · 4 publications · 87 citations

    4

    h-index

  2. Journal of Operations Management

    3 publications · 488 citations

    3

    h-index

  3. The Gerontologist

    3 publications · 74 citations

    3

    h-index

  4. International Journal of Operations & Production Management

    IJOPM · 2 publications · 132 citations

    2

    h-index

  5. Managing Service Quality

    MSQ · 2 publications · 112 citations

    2

    h-index

1–5