Concepedia

Self-service Checkout

Self-Service Checkout is a retail transaction system that enables customers to scan, tally, and pay for goods without direct assistance from cashier staff, thereby distinguishing itself from traditional checkout systems through automated user-operated interfaces and integrated payment processing technologies.

27

Publications

1.9K

Citations

66

Authors

43

Institutions

Publications per year

2017–2026

13

Variants

Self-checkout

Parents

Publications

27

Supermarket self-checkout service quality, customer satisfaction, and loyalty: Empirical evidence from an emerging market

Fatma Demirci Orel, Ali Kara · Journal of Retailing and Consumer Services · 2013 · 467 citations

, , +15

Understanding consumer motivation and behavior related to self‐scanning in retailing

Pratibha A. Dabholkar, L. Michelle Bobbitt, Eunju Lee · International Journal of Service Industry Management · 2003 · 320 citations

, , +14

Artificial Intelligence and Declined Guilt: Retailing Morality Comparison Between Human and AI

Marilyn Giroux, Jungkeun Kim, Jacob C. Lee et al. · Journal of Business Ethics · 2022 · 174 citations · Full text

, , +17

Investigating passengers’ intentions to use technology-based self check-in services

Jin-Long Lu, Hung-Yen Chou, Pei-Chuan Ling · Transportation Research Part E Logistics and Transportation Review · 2008 · 96 citations

, , +13

Exploring the adoption of self-service checkouts and the associated social obligations of shopping practices

Sandy Bulmer, Jonathan Elms, Simon Moore · Journal of Retailing and Consumer Services · 2018 · 95 citations

, , +15

1–5 of 27

Authors

66

  1. FM
    Federico Masera

    UNSW Sydney, Australia

    2 publications · 43 citations

    2

    h-index

  2. GG
    Giorgio Gulino

    Einaudi Institute for Economics and Finance, Italy

    2 publications · 43 citations

    2

    h-index

  3. NA
    Nasir Abdul Jalil

    Sunway University, Malaysia

    1 publications · 21 citations

    1

    h-index

  4. AM
    Anubha Mishra

    University of Arizona, United States

    1 publications · 61 citations

    1

    h-index

  5. TP
    Taezoon Park

    Nanyang Technological University, Singapore

    1 publications · 33 citations

    1

    h-index

1–5 of 66

Institutions

43

  1. UNSW Sydney

    Sydney, Australia

    2 h-index

    2 publications

    43 citations

  2. Hong Kong Polytechnic University

    Hong Kong, Hong Kong

    1 h-index

    1 publications

    33 citations

  3. University of Salento

    Lecce, Italy

    1 h-index

    3 publications

    54 citations

  4. Bradley University

    Peoria, United States

    1 h-index

    1 publications

    320 citations

  5. Pennsylvania State University

    State College, United States

    1 h-index

    1 publications

    467 citations

  6. Pandit Ravishankar Shukla University

    Raipur, India

    1 h-index

    1 publications

    45 citations

  7. Taylor's University

    Subang Jaya, Malaysia

    1 h-index

    2 publications

    36 citations

  8. Sunway University

    Petaling Jaya, Malaysia

    1 h-index

    1 publications

    21 citations

1–8 of 43

Venues

  1. Journal of Retailing and Consumer Services

    2 publications · 562 citations

    2

    h-index

  2. 1

    h-index

  3. 1

    h-index

  4. Research in Transportation Business & Management

    RTBM · 1 publications · 38 citations

    1

    h-index

  5. Journal of Research in Interactive Marketing

    1 publications · 70 citations

    1

    h-index

1–5